Get in Touch

    Contact Hotel Merlin Indonesia

    Free hotel booking help and concierge support across Bali, Jakarta, Lombok, Yogyakarta, Batam & Maumere — replies within 24 hours.

    Address

    Jl. Hayam Wuruk, Jakarta 10120, Indonesia

    WhatsApp & Phone

    Available on request via email

    Response Time

    Within 24 hours, Mon–Fri 09:00–18:00 WIB

    Send Us a Message

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    Frequently Asked Questions

    How do I book a hotel through Hotel Merlin?

    Browse our destination guides for Bali, Jakarta, Lombok, Yogyakarta, Batam and Maumere, then use the contact form on this page or email [email protected] — our team replies within 24 business hours with curated hotel recommendations and trusted booking links.

    How long does Hotel Merlin take to respond to inquiries?

    We respond to all hotel booking inquiries, partnership requests and concierge questions within 24 hours on business days (Monday–Friday, 09:00–18:00 WIB).

    Can Hotel Merlin help with multi-city Indonesia itineraries?

    Yes. Our Indonesia travel team specialises in multi-stop trips combining Bali, Lombok, Yogyakarta, Jakarta, Batam and Flores (Maumere). Send your dates and preferences via the contact form for a personalised itinerary.

    Does Hotel Merlin work with hotel partners and travel agencies?

    Hotels, DMCs and travel agencies in Indonesia can partner with Hotel Merlin for editorial features and distribution. Email [email protected] with subject 'Partnership' to start the conversation.