1. Introduction
HotelMerlin.com ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.
2. Information We Collect
We may collect the following types of information:
- Usage Data: Pages visited, time spent, referring URLs, browser type, device type, and IP address.
- Contact Data: Name and email address if you voluntarily submit a contact form.
- Cookies: Small files stored on your device to improve functionality and analytics (see our Cookie Policy).
3. How We Use Your Information
- To provide and improve our travel guides and hotel recommendations
- To analyze website traffic and user behavior through analytics tools
- To respond to your inquiries via our contact form
- To comply with legal obligations
4. Third-Party Services
We use third-party services that may collect data, including:
- Google Analytics: For website traffic analysis
- GetYourGuide: For tour and activity bookings (affiliate partner)
- Stay22: Powers our hotel comparison maps and forwards hotel links to booking sites such as Booking.com, Agoda, Expedia and Airbnb (affiliate partner)
- Supabase: Processes contact form submissions so we can reply to your message
These services have their own privacy policies governing their use of your information.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Analytics data is retained in aggregated form. Contact form submissions are retained for up to 12 months.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
7. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. See our Parents Info page for more details.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact
For privacy-related questions, contact us at [email protected].