Our Commitment to Child Safety

    At HotelMerlin.com, the safety and privacy of children is extremely important to us. Our website is designed for adults planning travel to Indonesia, but we understand that children may access our site. This page explains our practices and provides guidance for parents and guardians.

    Children's Privacy (COPPA Compliance)

    HotelMerlin.com complies with the Children's Online Privacy Protection Act (COPPA) and similar international regulations:

    • We do not knowingly collect personal information from children under 13
    • We do not require any personal information to browse our travel guides
    • Our contact form is intended for adults only
    • We do not use targeted advertising directed at children

    If Your Child Has Provided Information

    If you believe your child under 13 has submitted personal information through our contact form, please contact us immediately at [email protected]. We will promptly delete any such information from our records.

    Tips for Parents

    • Supervise your children's online activities and discuss internet safety
    • Use parental controls and content filters on browsers and devices
    • Teach children never to share personal information online without your permission
    • Review the sites your child visits and the apps they use

    Family Travel in Indonesia

    Indonesia is a wonderful destination for families. Here are our top tips:

    • Best family destinations: Bali (Sanur, Nusa Dua), Yogyakarta, and Lombok
    • Health: Consult a travel doctor 4-6 weeks before departure for recommended vaccinations
    • Hotels: Many Indonesian resorts offer kids' clubs, family suites, and babysitting services
    • Safety: Use reputable tour operators and always supervise children near water
    • Food: Indonesian cuisine is generally mild and kid-friendly — try nasi goreng and chicken satay

    Contact Us

    If you have any concerns about child safety or privacy on our website, please contact us at [email protected].